Privacy Policy

DonateLanka ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our crowdfunding platform. By using DonateLanka, you consent to the data practices described in this policy. We encourage you to read this policy carefully.

We collect information that you provide directly to us, including: Personal Information: - Name, email address, phone number - National Identity Card (NIC) number for verification - Bank account details for fund transfers - Profile picture and biographical information Campaign Information: - Campaign details, descriptions, and images - Beneficiary information - Supporting documents Transaction Information: - Donation amounts and history - Payment method details (processed by third-party providers) - Withdrawal requests and history Automatically Collected Information: - Device and browser information - IP address and location data - Usage patterns and preferences - Cookies and similar technologies

We use the information we collect to: - Process donations and withdrawals - Verify user identities and campaign authenticity - Communicate with you about campaigns and platform updates - Provide customer support - Prevent fraud and ensure platform security - Comply with legal obligations - Improve our services and user experience - Send marketing communications (with your consent)

We may share your information with: Campaign Visibility: - Donor names (unless anonymous) are visible to campaign organizers - Campaign organizer names are publicly visible - Donation amounts may be displayed publicly Service Providers: - Payment processors to handle transactions - Cloud service providers for data storage - Analytics providers to improve our services Legal Requirements: - When required by law or legal process - To protect our rights or property - To prevent fraud or security threats We do not sell your personal information to third parties.

We implement appropriate security measures to protect your information, including: - Encryption of sensitive data in transit and at rest - Secure payment processing through certified providers - Regular security audits and updates - Access controls and authentication requirements - Employee training on data protection While we strive to protect your information, no method of transmission over the internet is 100% secure.

You have the right to: - Access your personal information - Correct inaccurate information - Delete your account and associated data - Export your data in a portable format - Opt-out of marketing communications - Withdraw consent for data processing To exercise these rights, contact us at privacy@donatelanka.org.

We use cookies and similar technologies to: - Remember your preferences and settings - Understand how you use our platform - Improve our services - Provide personalized content You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

We retain your information for as long as necessary to: - Provide our services - Comply with legal obligations - Resolve disputes - Enforce our agreements Campaign and donation records are retained for a minimum of 7 years for legal and tax purposes.

DonateLanka is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

DonateLanka is based in Sri Lanka and our services are primarily intended for Sri Lankan users. If you access our platform from outside Sri Lanka, please be aware that your information may be transferred to and processed in Sri Lanka.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of DonateLanka after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us: DonateLanka Privacy Team 123 Union Place, Colombo 02, Sri Lanka Email: privacy@donatelanka.org Phone: +94 11 234 5678